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This paper aims to summarise a Doctor of Philosophy research study. The purpose is to provide a summary of the scope, literature review, main issues raised in the thesis, the application of a two phase action research methodology, key research findings and potential areas for future research.

The research investigates the role of knowledge management (KM) in supporting innovation and learning in the construction industry. The research is carried out in two phases. Phase 1 employs a grounded theory methodology to develop and map out the current state of knowledge‐related activities being undertaken in two leading Australian construction organisations. This is developed into a model that shows that the segregation between three crucial components – people, process and technology – of an organisation is required to successfully carry out construction work. Phase 2 utilises soft system methodology (SSM) as a KM tool to identify the gap between organisations' internal and external knowledge sources. This gap is significant as it restricts the pull of knowledge from external knowledge sources.

This investigation provides a model to achieve KM initiatives through adoption of SSM. This results in an improvement in the integration of people, process and technology within an organisation, an increase in the capacity of the organisation to pull external knowledge, and thereby improve its own internal knowledge bank. All these improvements help an organisation to transform itself into a learning organisation that can continually adapt and innovate.

KM research is relatively new in the construction industry. This research has significantly added to the existing body of knowledge in the domain of KM by effectively linking KM with innovation and learning. This provides a strong case for employing KM in order to make innovation a regular phenomenon within the construction industry and encouraging organisations to transform themselves into learning organisations.

This paper provides practitioners with an insight into how KM can be applied in project management (PM)‐oriented organisations. Also the research explores an identified gap between PM research and practice, and argues that industry needs to effectively work in collaboration with knowledge sources found in academia. The paper also demonstrates that SSM can be used to create artefacts of knowledge.

The purpose of this paper is to describe a Doctor of Project Management research study including summary of the literature review, the application of the combination of case study, survey and theory building research methodologies, key research findings and potential areas for future research.

The research investigates the reasons for the limited adoption of earned value management (EVM) as a project performance evaluation technique. It proposes new extensions to this technique that will be beneficial to project management practitioners. The multifaceted research approach incorporates the following elements: a review of previous and current literature on EVM; a survey of project management practitioners on their practices and attitudes towards EVM; analysis of the known challenges of the EVM technique; development of techniques to address and resolve the EVM challenges; consolidation of those techniques into a single framework and implementation model; and validation of that framework and model through multiple methods.

The research confirms that EVM can be greatly enhanced and simplified though three key initiatives: include the cost assurance (i.e. risk transfer) provided by procurement contracts; measure project achievement and progress on the completion of each phase, rather than monthly; and combine the above into a simplified, single model.

This paper provides practitioners with an insight into how EVM can be enhanced and applied in project management organisations. In particular, the integrated PAVA technique should be particularly useful to projects using the rolling wave approach, as its recognition of phases provides a framework for short‐ and long‐term planning.

This paper aims to discuss how knowledge‐pull from external knowledge sources could systemise knowledge exchange as a knowledge management (KM) initiative and to argue how it could contribute to successful application of innovative techniques.

Soft System Methodology (SSM) used to carry out a case study on a specific innovation diffusion initiative within an organisation.

Construction organisations need to actively participate in knowledge activities possibly organised through universities or other research bodies. This interaction bridges the gap between research and its practical implementation. Much useful academic research goes unnoticed because of a lack of interest by construction organisations in attending knowledge events such as conferences, symposiums or run joint research programs with the academia.

Study recommendations have specific relevance to the organisation under study rather than being more widely generalisable. Only one innovation diffusion example was focused on. However, the SSM approach is generalisable in the study of problems and issues raised and to identify a proposed solution.

This research highlights the gap that exists between academic knowledge and its practical use by construction organisations. Construction organisations and external knowledge sources (e.g. academia) need to think positively about how to make collaboration more practically useful to organisations.

The research provides a template of how one major construction contractor benefited from its approach to participating in external knowledge activities and explains using SSM how it successfully used knowledge‐pull for delivering significant benefit from diffusing an externally developed innovation.

With the advent of information and communication technologies (ICT), some organisations have endeavoured to develop and maintain systems commonly known as project histories. This paper aims to provide a framework to the construction organisations in order to improve the learning from projects through the development and use of project histories.

This paper provides an interpretative investigation of the issues concerning project histories for one leading construction company in Australia. A systems approach (soft system methodology (SSM)) is used in this study as a tool to comprehend the underlying processes and to highlight the related issues.

The research has shown that project histories are poorly designed, implemented, managed and applied in the organisation studied. This paper argues that reason for this deficiency is the lack of support from senior management, and proper integration of project histories into a company's overall strategy and vision. As a result of applying SSM participants of the study and analyst have come into an agreement of carrying out six actions that have the ability to improve the process concerning project histories.

The study is relevant to the organisation under study. It is because the use of SSM results in developing a relevant system rather than developing a correct general system. However, the study involves one of leading construction organisation in Australia and other organisations may find commonalities in problems and issues raised and solution proposed.

The research has the potential to improve the use of project histories and put these into practice. This could inhibit mistakes being repeated, saving on rework and not re‐inventing the wheel.

Recent interest in organisational learning and knowledge management is having an impact in the construction industry. Major companies are gearing up to incorporate these emerging business philosophies into their overall strategy and vision. With the adoption of knowledge management strategies into construction companies, it will be possible to apply project histories and conduct project learning in an efficient way. This type of the study can be said to be the one of the firsts of its kind in an Australian context and may be regarded as a founding work for future studies.

The importance of innovation has been increasingly highlighted in construction as a large and complex industry sector that is more challenging than ever before. To bridge the knowledge gap about how firm size affects innovation in construction, the purpose of this paper is to explore firm-level innovation through an empirical investigation and compare innovation in construction firms of different sizes in terms of drivers and strategies.

This research adopts a combination of a literature review, a group of qualitative interviews and a quantitative questionnaire survey. In this research, the questionnaire survey is the main instrument to collect empirical data. Main contractors, subcontractors and specialist contractors as well as suppliers of labor, material and equipment are used in this research to represent construction firms of different sizes. On the other hand, client organizations, design firms and management consultants are not included in this research.

This research provides clear evidence for the embrace of innovation in construction. Many forces can drive construction firms to innovate and many strategies can be applied to construction innovation. Innovation drivers can be either internal or external. On the other hand, innovation strategies fall into four categories: technology, resource, marketing and management. For innovation drivers and strategies, both commonalities and differences can be found among construction firms of different sizes.

The finding of commonalities describes the general trend of innovation development in construction. It also encourages all construction firms to innovate regardless of firm size. On the other hand, the finding of differences enables construction firms of different sizes to realize what forces better drive their innovation and what strategies are more appropriate for their innovation. A thorough understanding of innovation drivers and strategies offers an important framework for construction organizations and practitioners to pursue best practice.

The purpose of this paper is to develop a synergy between the approaches of knowledge management in a learning organisation and supply chain management so that learning chains can be created in order to unleash innovation and creativity by managing knowledge in supply chains.

Through extensive literature review, commonalities between knowledge management and supply chain management were elicited. Knowledge Advantage framework, which was developed as a part of CRC for Construction Innovation Australia, research project “Delivering improved knowledge management and ICT diffusion in Australian construction industry”, has been proposed to extend across the supply chain in order to develop learning chains.

The paper provides a conceptual grounding for future research in the area of knowledge management and supply chain management and suggests that, as unit of competition changes from organisation vs organisation to chain vs chain under supply chain management, learning organisation itself will not be an answer to the complex and dynamic business environment. The learning chains are to be created instead, through managing knowledge in supply chains that will facilitate innovation and creativity essentially required to thrive in the unpredictable business environment of today.

The paper explores the role of knowledge management to serve as such a vehicle in the emerging paradigm of supply chain management through which innovation and creativity can be unleashed by a collaborative effort of all the members of the supply chain. This paper explains how the benefit derived from a KM initiative termed as “knowledge advantage framework (K‐adv)”, originally developed for a certain single organisation, can be extended across the supply chain partners, which helps creating a culture of knowledge sharing through which a knowledge advantage for the whole supply chain can be developed. It can then be used to unleash creativity and innovation in the construction projects.

THE article which we publish from the pen of Mr. L. Stanley Jast is the first of many which we hope will come from his pen, now that he has release from regular library duties. Anything that Mr. Jast has to say is said with originality even if the subject is not original; his quality has always been to give an independent and novel twist to almost everything he touches. We think our readers will find this to be so when he touches the important question of “The Library and Leisure.”

The paper aims to analyse the reasons behind the leadership shown by a case study retailer through the introduction of factory gate pricing (FGP) within the grocery sector. Further, there is an evaluation of the transport management techniques used to support FGP and the operational benefits gained.

The research is based around a single case study of a UK grocery retailer, which has adopted FGP. A range of data sources has been collected during a project with the retailer. Techniques used include process mapping, interviews, workshops and company presentations.

Strategically, the introduction of FGP has provided economies for the retailer strengthening its position in the market. Four main transport management techniques have been deployed to achieve this, generating reductions in transport and inventory costs while improving customer service levels. There are also some issues that need addressing, in relation to the need for a single point of control, who manages this point and the technological capabilities of transport providers.

Only a single case study is presented, and the research was carried out during the early phase of implementation.

FGP requires a certain degree of scale to be effective, and should complement current processes within a business. There is a need to manage relationship issues with suppliers and transport providers.

The paper presents a detailed case study of FGP within the grocery sector, which is more complex than previous application of the concept. The strategic rationale for pioneering FGP is considered, along with its tactical deployment and operational benefits. Concerns are also highlighted, to provide a balanced evaluation.

The British countryman is a well‐known figure; his rugged, obstinate nature, unyielding and tough; his part in the development of the nation, its history, not confined to the valley meadows and pastures and uplands, but nobly played in battles and campaigns of long ago. His “better half”—a term as true of yeoman stock as of any other—is less well known. She is as important a part of country life as her spouse; in some fields, her contribution has been even greater. He may grow the food, but she is the provider of meals, dishes, specialties, the innovating genius to whom most if not all British food products, mostly with regional names and now well‐placed in the advertising armentarium of massive food manufacturers, are due. A few of them are centuries old. Nor does she lack the business acumen of her man; hens, ducks, geese, their eggs, cut flowers, the produce of the kitchen garden, she may do a brisk trade in these at the gate or back door. The recent astronomical price of potatoes brought her a handsome bonus. If the basic needs of the French national dietary are due to the genius of the chef de cuisine, much of the British diet is due to that of the countrywoman.